I’d like to strongly suggest all users read this. It is most times the fact that people don’t know how to correctly use their software which causes the most issue.

New Features in JAWS, ZoomText, and Fusion

A lot is new in the May 2021 Update: Quick Access Bar for navigation programs, ability to navigate through message threads in Outlook, a braille math editor, Voice Assistant improvements, download notifications in Edge, and more:

https://webfriendlyhelp.com/new-features-in-jaws-zoomtext-and-fusion-5/