Not long ago, on my writersGV@groups.io email group, I sent out a prompt containing my interview questions for my Featured Author or Business of the week column. Casey Mathews, who happens to be my Virtual Tech Advisor and Research Assistant plunged in with his answers and I thought his result so good, it needed shared.
I hope you enjoy getting to know Casey Mathews founder of Web Friendly Help.
First, in your own words tell us a little about you.
Well, hello all! I’m Casey, founder of WebFriendlyHelp.
Mostly I’m known for providing personalized access technology and information technology services for people. This typically includes troubleshooting and fixing problems and training sometimes in the same session. I connect to your computer, and we crush your tech woe list together.
Some also know that I do Audio Editing. Need a jingle in your podcast, need to clean up audio with precious memories? Maybe just take a recording and shorten it up so it is easier to listen to. I gotcha covered.
Lastly, I do research. What this means is different for whoever is asking. For some it could mean tracking down contacts in a company, lost friends, or a unusual gift ideas for that special someone. For others it is tracking down facts and figures for a book or finding articles and/or videos of interest.
Of course, all information presented is guaranteed to be easy to read and accessible. Why? Because I needed it to be accessible.
Where do you live?
I currently live in Colorado Springs. I’ve been here for about 2 years now. Just east of the rocky mountains!
Who are the special people in your life?
For me I have one special person. My wonderful wife Judy Mathews. She actually has a dog blog. She journals her adventures with her past and current guide dogs.
You can check that out at the link below.
Judy’s Dog Blog | Come join me on a pawsitively awesome guide dog adventure!
Do you have any pets?
We just got a dog named Spike. He is a retired PTSD dog. We’ve not had him for too long, and we are still learning about each other.
What keeps you going? I mean, like what inspires you and keeps you moving forward in your work?
Ultimately Jesus inspires me to do the very best that I can, not just for myself, but for all that I work with. I believe in treating everyone as if they were my one and only customer, to go the extra mile, and truly help all that I work with have a better day through all of my services.
My slogan, “Taking you to it, or walking you through it”, and “Makin your tech life easy”, is truly what I feel Jesus has me here to do.
What is your favorite song?
Boy that is a tough one…
It like many things changes. Currently if I had to only pick one it would probably be:
It gives me hope for the future. Hope is one of those engines that so many other things run on, like faith, but that’s a store for another day.
What is your favorite movie?
Gosh not sure I have a favorite movie at this point. Not really a big movie watcher.
What is your favorite book?
Wow, not sure I have a favorite book right now either. I’m kind of a love ‘em and leave ‘em kind of reader. I typically go back to the Bible and bounce around various translations of it as the need arises.
I also read a lot of self-help books, and a lot of Sci-Fi.
What is your favorite food?
It is a toss between Tacos and Pizza.
What is your favorite quote?
Hmm not sure I have one.
What is your favorite affirmation?
I’m going to pass on this one too. Too many good ones to pick.
What is your biggest pet peeve?
I think mine would have to be people who make excuses for why they cannot do something they say they want to do.
What do you think your best strengths are, and how do they help you in your work?
I think I’m good at fixing problems, training people, and making tech work as efficiently and easy for people as can be. Of course, any all-things tech there is always more to learn and do.
What are your weaknesses, and how are you making them stronger?
I’m terrible with social media.
I’m making that stronger by hiring Patty to do it for me.
What is your dream for the future, and how does it relate to your work?
My dream is to keep doing what I’m doing and to help as many as I can!
What is your preferred way of communicating, and how can someone reach you if they wish to buy from or work with you in some way?
For a lot of communication email works well.
If you are looking to start services or talk about what I can do for you calling probably works best.
Before you go, is there anything you’d like to add about yourself, or your work that I’ve not asked?
I can’t really think of anything else to add.
All my info is on my website.
Make it a great day!
Casey Mathews is the founder of WebFriendlyHelp.com, a company designed to help people get the most out of their technology. He has worked in the Access Technology field since the mid 1990’s. He holds an MCP certification (Microsoft Certified Professional) as well as a BS in Information Technology from the University of Phoenix. He has also received the Florida division of Blind Services Access Technology endorsement. Casey has worked in various Florida Organizations that serve the blindness/low-vision community where he has introduced new software and training/support ideas from Serotek, the NVDA (Non Visual Desktop Access) screen reader, and of course apple iDevices. Casey was also instrumental in the founding of a Guide Dogs for the Blind technology chapter in 2011. Casey enjoys testing new technology and software and is highly committed to remaining informed of developments in technology.
The idea behind my personalized access technology solution is that people have different needs and learning styles. Some want to learn as much as possible so they can be ready for anything. If that’s you, great! However, just as important is the next person who may simply want the minimum to get the job done, then call later when something else crops up. We all have different limits, and sometimes less is more. Some learn by example, some learn better by taking a few pointers and trying to figure things out for themselves, and some just want it fixed so they can go on about their day. You may be:
A student who is working on that all-important paper. Do you struggle with research, reading books, or those dreaded citations? Been there, done that!
A business professional whose company has suddenly made changes or updates that are driving you insane. Maybe you’re even more ambitious and want to build a website, or take a website from good to great in class. How does your name in a dot com sound?
A retired lifelong learner or hobbyist who wants technology to just work the way it should. On the other hand, you may need help with online resources to feed your hobby. If only I had a dime for every time I heard, “I had no idea that was available online!”
None of these? Have no fear. I specialize in makin’ your tech life easy, no matter what that entails. I think outside the box and color outside the lines. I will tame your tech for you!
Hand-Tossed VA Services
Do you ever find yourself needing something, but just don’t have the time or expertise to locate it on your own? First off, I’ve been there, and I know exactly how you feel. Second, don’t blame yourself. Google, Bing, or whichever search engine you like, can only take you so far without calling in an expert.
That is where I come in. I’m Casey. You can think of me as your personal virtual assistant. Let me help you bring back those lost hours in your day. As we work together, and I learn your stile, I will give you hand-tossed results that fit your tastes precisely. 🍕
We all need a gift sometimes. Some people hate the idea of getting a gift, simply because it is hard to find that incredible gift that says, “I was thinking of you.” You may not want to get someone a gift certificate, flowers, cookies, or chocolates. Well, maybe you do if those items are over the top and tremendously unique. Need a special toy for your cat, dog, or fire breathing dragon? Say no more. So, let me know what you need and who you need it for. Boss, coworker, spouse, cat or dog, I got ya covered! Give me as much detail as you can, and I’ll get to work. If I need some clarification, I may reach out to you.
Did you lose contact with someone? Are you trying to locate a newly discovered relative you haven’t met yet? A long-lost friend or significant other? I can help. The more info you can give me ahead of time the better—first and last name for starters, along with an email address or phone number if you know it. Let me know if you need just address info, or more detailed stats like marital status, criminal background, or something else. Give me as much as you can, and I’ll start tracking them down for you.
Find yourself needing to crank out three research papers with at least ten references for each one? I feel your pain! Been there, ate the pizza and got the t-shirt. 😉 Do you need to find information on a competitor? If the info you need is in a book, magazine, or journal article, I have access. While I cannot give you the entire book or professional magazine, I can share excerpts from those sources. Let me know how much information you need, and I will start collecting and collating for you! Formatting those documents can also be done for you. Whether it’s APA, MLA, or something else, just write, and let me make your citations and references right.
Are you a Writer?
Do you find yourself with too much to do and not enough time? Maybe you love writing but hate the research. If you need facts or data for your next best seller, I will give it to you in a silver document, if that’s your pleasure. 😉 Need to divide up your paragraphs into chapters? What about a nice table of contents? Just let me know.
Looking to travel for business or pleasure? Looking to find a flight, hotel, or something else away from home? Maybe you want info near your destination such as things to do, nearby places to eat, or something else. I’ll hook you up with ideas and comments from people who have already done it. This way you can take the hassle out of travel!
Need a solar charger that does more than just charge? Overwhelmed by all the computer and smart device options out there? Let me help you find just the right device to meet your needs, deals that fit your budget, and the exact tech configuration that fits your life. I’ll do the hard work so you can relax and enjoy it. Once you get that new computer or device in your home/office, you can give my other service a try and let me tame your tech. I can help you configure your device or access technology, or show you how to use it better. Go to the above link to learn more.
Here I will briefly list some additional examples that might be of interest.
- APIs: If you are a developer, you know what these are. I do not code, but I can find what you need to code faster!
- Web Scraping: Need contacts from an organization or company? I will hunt them down for you.
- WordPress: This is extremely popular with a lot of small businesses. Many of my clients need help with their WordPress website, updating plugins, themes, or just making the site work in a way that it doesn’t now. I will help you make it run the way that works for you and your business.
- Data Import: Need information put into a new database system? You’ll have it up in two wags of a dog’s tale! 🐕🦺
AUDIO EDITING SERVICE
Your audio: enhanced, cleaned, and refined to the best quality possible
AT Web Friendly Help, audio editing involves modifying and removing the pieces of the audio recording that you don’t want or need. Whenever you record, you will have dead air or gaps in audio that are too long, coughs, ums, background noises, and so on. These can be removed for you. The result is that recordings will sound much more professional and confident.
Audio Restoration and Enhancement
The following partial list will help show you what you get with the audio subscription service.
- remove gaps, mistakes, unwanted sound, words, or parts
- edit out ums, ahs, silences, stumbles, coughs
- get rid of humming or buzzing noise, background noise (General audio restoration)
- add music to your voice over or any kind of audio
- enhance the sound of your audio file (Including podcast cleanup and enrichment)
- convert audio files to your preferred format
- Create audio files from your videos
Example Audio Projects
- Audio interviews
- Audio lectures
- Radio shows
- Sermon recordings
I hope that brief list gives you a bit more of an idea of what I can do to help you. Let me know what you need when we chat.
Payment can be made via PayPal, or credit/debit card. Payments are made on a subscription basis such as monthly, quarterly, or annually.
Contact me by phone at: 567-234-0078 or email at: Help@WebFriendlyHelp.com
Visit my website: https://webfriendlyhelp.com