Awakening to Tech Terrors – Google Strikes Again – Casey Mathews Virtual Tech Advisor and Research Assistant of @WebFriendlyHelp to the Rescue #Google, #Tech, #Outlook

Awakening to Tech Terrors – Google Strikes Again – Casey Mathews Virtual Tech Advisor and Research Assistant of @WebFriendlyHelp to the Rescue #Google, #Tech, #Outlook

This morning, started off like any other after having stayed up way too late reading a book and drinking wine with me, dragging as if I were 100 years old and Blue yawning while making the decision to go back to bed.

Finally, the call of the coffeepot was stronger than my need to hide in bed, with a pillow over my head so I levered myself out of bed, did my routine of brushing teeth, and hair, washing face and trying to come to life.

Once that was done, I tiptoed to the kitchen hoping my dog would not bounce to life just yet and to my delight, the coffee was done, and I knew soon there would be life in Patty’s Worlds again.

After a few appreciative sips I was ready to sit in the Great and Powerful Chair, which is my command center to tackle the mounds of email which had come in overnight when suddenly in the distance I heard a low chuckle.

As is the way of things, I make plans and the Universe laughs, and it appeared today would be no different.

I booted up the computer and though things seemed a bit loud, everything else was running smoothly.

“Ah.” I sighed, as my email program opened, “Let’s see what the email fairy has brought.”

But the email fairy was detained, my email would not open. It wanted me to sign in.

“What the heck? Did I somehow get logged out? How did this happen? Dang. I don’t need problems like this!” I grumbled to no one as I restarted the computer to try again.

No dice. No matter what I did, it would not let me sign in. I kept getting an error which told me my browser was not secure and when I clicked the learn more link it began babbling about internet explorer no longer being available and then it suggested I try another browser.

“What on earth? Nobody uses internet explorer anymore. Hell, I cannot even remember the last time I used it.”

I poured myself another cup of coffee, popped a Tylenol with a half bottle of water and sat down to see what I could do.

After several attempts at fixing the problem and running into another brick wall. I threw up my hands in frustration and declared, “OK, it’s time for Casey!”

Grabbing my phone, I dashed off an email to him and sat about doing morning tasks online via web mail and on my phone. Casey is on mountain time, I’m on eastern, so I figured it would be a while before I heard from him.

“That’s OK.” I said as I drank in more caffeinated fuel “There’s more than one way to get things done.” However, web mail is a pain, and feeling the stress of needing to get a late breaking announcement out, I was beginning to come a little unglued.

Just when I thought I could go no further with this hideous morning I found myself in my text alert went off and as I read, “I’ve got an easy fix for you if you’ve got a minute.” I cheered! “YAY! Casey to the rescue.”

I dashed off a reply, ran to the coffeepot for another cup of strength, booted up my wayward computer and I made the call.

When Casey came on the line, and we’d exchanged good morning hellos, he connected to my computer and after about 15 minutes or so, the problem was fixed, and I was on my way to having a productive day.

If you find yourself waking to tech terrors, and you cannot make sense of them all, just give Casey a call.

What’s that? You’re not subscribed to his tech services? OMG! Let’s fix that right away. Check out the information below, see for yourself the experience, time and talent Casey has to offer, sign up and chase your computer woes away.

About Casey Mathews and Web Friendly Help.

Casey Mathews is the founder of, a company designed to help people get the most out of their technology. He has worked in the Access Technology field since the mid 1990’s. He holds an MCP certification (Microsoft Certified Professional) as well as a BS in Information Technology from the University of Phoenix. He has also received the Florida division of Blind Services Access Technology endorsement. Casey has worked in various Florida Organizations that serve the blindness/low-vision community where he has introduced new software and training/support ideas from Serotek, the NVDA (Non Visual Desktop Access) screen reader, and of course apple iDevices. Casey was also instrumental in the founding of a Guide Dogs for the Blind technology chapter in 2011. Casey enjoys testing new technology and software and is highly committed to remaining informed of developments in technology.


The idea behind my personalized access technology solution is that people have different needs and learning styles. Some want to learn as much as possible so they can be ready for anything. If that’s you, great! However, just as important is the next person who may simply want the minimum to get the job done, then call later when something else crops up. We all have different limits, and sometimes less is more. Some learn by example, some learn better by taking a few pointers and trying to figure things out for themselves, and some just want it fixed so they can go on about their day. You may be:

A student who is working on that all-important paper. Do you struggle with research, reading books, or those dreaded citations? Been there, done that!

A business professional whose company has suddenly made changes or updates that are driving you insane. Maybe you’re even more ambitious and want to build a website, or take a website from good to great in class. How does your name in a dot com sound?

A retired lifelong learner or hobbyist who wants technology to just work the way it should. On the other hand, you may need help with online resources to feed your hobby. If only I had a dime for every time I heard, “I had no idea that was available online!”

None of these? Have no fear. I specialize in makin’ your tech life easy, no matter what that entails. I think outside the box and color outside the lines. I will tame your tech for you!

Hand-Tossed VA Services

Do you ever find yourself needing something, but just don’t have the time or expertise to locate it on your own? First off, I’ve been there, and I know exactly how you feel. Second, don’t blame yourself. Google, Bing, or whichever search engine you like, can only take you so far without calling in an expert.

That is where I come in. I’m Casey. You can think of me as your personal virtual assistant. Let me help you bring back those lost hours in your day. As we work together, and I learn your stile, I will give you hand-tossed results that fit your tastes precisely. 🍕


We all need a gift sometimes. Some people hate the idea of getting a gift, simply because it is hard to find that incredible gift that says, “I was thinking of you.” You may not want to get someone a gift certificate, flowers, cookies, or chocolates. Well, maybe you do if those items are over the top and tremendously unique. Need a special toy for your cat, dog, or fire breathing dragon? Say no more. So, let me know what you need and who you need it for. Boss, coworker, spouse, cat or dog, I got ya covered! Give me as much detail as you can, and I’ll get to work. If I need some clarification, I may reach out to you.


Did you lose contact with someone? Are you trying to locate a newly discovered relative you haven’t met yet? A long-lost friend or significant other? I can help. The more info you can give me ahead of time the better—first and last name for starters, along with an email address or phone number if you know it. Let me know if you need just address info, or more detailed stats like marital status, criminal background, or something else. Give me as much as you can, and I’ll start tracking them down for you.


Find yourself needing to crank out three research papers with at least ten references for each one? I feel your pain! Been there, ate the pizza and got the t-shirt. 😉 Do you need to find information on a competitor? If the info you need is in a book, magazine, or journal article, I have access. While I cannot give you the entire book or professional magazine, I can share excerpts from those sources. Let me know how much information you need, and I will start collecting and collating for you! Formatting those documents can also be done for you. Whether it’s APA, MLA, or something else, just write, and let me make your citations and references right.

Are you a Writer?

Do you find yourself with too much to do and not enough time? Maybe you love writing but hate the research. If you need facts or data for your next best seller, I will give it to you in a silver document, if that’s your pleasure. 😉 Need to divide up your paragraphs into chapters? What about a nice table of contents? Just let me know.

Traveling Soon?

Looking to travel for business or pleasure? Looking to find a flight, hotel, or something else away from home? Maybe you want info near your destination such as things to do, nearby places to eat, or something else. I’ll hook you up with ideas and comments from people who have already done it. This way you can take the hassle out of travel!


Need a solar charger that does more than just charge? Overwhelmed by all the computer and smart device options out there? Let me help you find just the right device to meet your needs, deals that fit your budget, and the exact tech configuration that fits your life. I’ll do the hard work so you can relax and enjoy it. Once you get that new computer or device in your home/office, you can give my other service a try and let me tame your tech. I can help you configure your device or access technology, or show you how to use it better. Go to the above link to learn more.


Here I will briefly list some additional examples that might be of interest.

• APIs: If you are a developer, you know what these are. I do not code, but I can find what you need to code faster!

• Web Scraping: Need contacts from an organization or company? I will hunt them down for you.

• WordPress: This is extremely popular with a lot of small businesses. Many of my clients need help with their WordPress website, updating plugins, themes, or just making the site work in a way that it doesn’t now. I will help you make it run the way that works for you and your business.

• Data Import: Need information put into a new database system? You’ll have it up in two wags of a dog’s tale! 🐕‍🦺


Your audio: enhanced, cleaned, and refined to the best quality possible

AT Web Friendly Help, audio editing involves modifying and removing the pieces of the audio recording that you don’t want or need. Whenever you record, you will have dead air or gaps in audio that are too long, coughs, ums, background noises, and so on. These can be removed for you. The result is that recordings will sound much more professional and confident.

Audio Restoration and Enhancement

The following partial list will help show you what you get with the audio subscription service.

• remove gaps, mistakes, unwanted sound, words, or parts

• edit out ums, ahs, silences, stumbles, coughs

• get rid of humming or buzzing noise, background noise (General audio restoration)

• add music to your voice over or any kind of audio

• enhance the sound of your audio file (Including podcast cleanup and enrichment)

• convert audio files to your preferred format

• Create audio files from your videos

Example Audio Projects

• Podcasts

• Audio interviews

• Audio lectures

• Teleseminars

• Radio shows

• Webinars

• Sermon recordings

• Presentations

I hope that brief list gives you a bit more of an idea of what I can do to help you. Let me know what you need when we chat.


Payment can be made via PayPal, or credit/debit card. Payments are made on a subscription basis such as monthly, quarterly, or annually.

Contact Info

Contact me by phone at:  567-234-0078 or email at:

Visit my website:


About Patty L. Fletcher

Patty L. Fletcher lives in Kingsport Tennessee where she works full time as a Writer with the goal of bridging the great chasm which separates the disAbled from the non-disAbled. She is Also a Social Media Marketing Assistant.

Follow her in Patty’s Worlds here.


  1. Me thinks I need more great story’s like that one!

    In a world full of codes and screens,
    It often is not what it seems.
    Tech can be a winding maze,
    But don’t worry, Patty, you won’t be left in a daze.

    Just like coffee, dark and deep,
    Into tech, you need not leap.
    For at WebFriendlyHelp we’ve got your back,
    You’ll never find yourself off track.

    From software, apps to accessibility,
    We serve it all with great ability.
    So sit back, relax, enjoy your brew,
    At WebFriendlyHelp, we’re here for you!

    Looking forward to our continued collaboration.

    Best regards,

    Casey Mathews

    1. OK. I must insist you fix this up to speak to everyone and let’s put it in the next WGV. Who knew you were a poet?
      You rock.

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